Terms & Conditions
Effective draft version: 2026-10-15-draft
These terms explain use of RentHubMP.lk, a vehicle rental, hire and travel-service marketplace.
Marketplace role
RentHubMP connects customers with independent vehicle owners or service providers for rental, hire, airport transfers, weddings, safari tours and other listed services. A listing or booking request does not mean RentHubMP owns, insures or operates the listed vehicle. The individual contract for hire should be agreed between customer and provider, unless RentHubMP explicitly states otherwise.
Accounts and accurate information
Users must give accurate contact and booking information, use the service lawfully, and must not impersonate another party, post fake requests, interfere with the service or misuse contact details.
Listings and owner duties
Owners must have lawful authority to advertise and rent their vehicles, keep registration and relevant licences and insurance in order, maintain safe vehicles, and disclose accurate capacity, prices, availability, restrictions and conditions. RentHubMP may review, reject or remove misleading or unlawful listings.
Booking and availability
A request is not a confirmed reservation until accepted by the relevant owner. Owners and customers should confirm dates, pickup/drop-off points, passenger counts, included services, fuel, mileage and any deposit before the hire begins.
Prices and direct payments
Advertised prices may depend on dates, location, package and inclusions. If a listing says Call for Pricing & Inquiries, the parties must agree the final amount before booking. RentHubMP does not guarantee a payment or refund that it did not collect or agree to process.
Safety and lawful service
Renters must hold any legally required driving authorisation and follow the rental agreement and traffic rules. Providers of safari, elephant-tour and other regulated activities must obtain applicable permissions, follow wildlife and visitor-safety rules, and avoid animal cruelty.
Cancellations, disputes and rights
Read the Booking & Cancellation Policy and individual provider rules before booking. Contact the provider promptly about cancellations or disagreements. Nothing in these terms removes rights that cannot lawfully be waived under applicable Sri Lankan law.
Service and policy changes
Availability and site functionality may change. Important amendments to these terms will be published with an updated effective date; terms that governed an already accepted transaction remain subject to applicable law.
Contact
Questions, complaints or rights requests can be sent to renthubmp@gmail.com. State the relevant booking or advertisement reference where possible.